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Professional services

MWC Partners’ retail IT professional services are founded on the expertise gained from working with a wide range of retail systems and technologies.

The breadth of our offer is designed to see a project through from evaluation to implementation and deployment. We’re product agnostic and we’re independent – so we can offer advice and consultancy to help you make the right decisions for your business. We will assist in the support of existing retail systems or work with you to help evaluate options for the future.

Our services include:

  • application consultancy
  • architecture reviews
  • project management
  • business analysis and requirements definition
  • workshops to define product configuration requirements
  • application and system configuration
  • upgrade and migration services
  • testing and QA
  • training
  • database archiving
  • bank accreditation
  • licence reviews and IIN range updates

Central to the implementation of any retail systems project is application consultancy, business analysis and requirements definition. Our consultants and application specialists are experienced in running workshops designed to make the process as efficient as possible, while also ensuring the involvement of key project stakeholders.

Our project management ethos is based on the flexible PRINCE 2 methodology, while our configuration, build, installation and QA services are underpinned by fully documented solutions and processes, ensuring that all deliveries meet project expectations. We are confident that we have the resources and expertise necessary to implement new retail systems with minimal disruption to your business.

All our professional services can be provided as part of an ongoing managed service or on a day-rate contracted basis. Please contact us for further information.

  • Brian Jennings, IT Manager

    "Although MWC Partners came highly recommended, we were nervous about outsourcing a substantial part of our POS deployment project due to the time constraints. We need not have worried.
    MWC Partners picked up the project incredibly quickly and they worked with us to ensure that they understood our requirements and timescales even though we changed them at the last minute! Their delivery and service exceeded our expectations in every way. They have proved themselves to be a flexible and reliable partner."