PED Patrol is an easy-to-use PED device management solution for tracking, monitoring and auditing retail estates of Chip & PIN devices. PED Patrol protects devices that capture payment card data, via physical interaction with the card, from tampering and substitution.
The solution automates the capture of device serial numbers and deployment locations and provides regular monitoring and audit services. It removes the challenge of knowing where individual devices are deployed, how they are performing and if a potentially rogue unit has been introduced into a retail estate. Once deployed, PED Patrol always knows where PED devices are in a retail estate. Alerts are generated if a device goes missing, is tampered with, or a substitute device is added. Once configured, PED Patrol can be left to communicate with specified support personnel via email updates and alerts or via the application’s management console.
- automated capture of PED serial numbers and locations
- scheduled checks to ensure that devices are in their expected location
- drill down in to open events to view device event history
- full audit trail of device movements
- identify unknown locations and device serial numbers
- set configurable alerts – by roles, users and priority
- manage locations, device serial numbers and users
- overview of results of the latest PED Patrol scan
- actions – a list of actions that are necessary or possible
- alerts – a list of current alerts
- configurable system settings
- chip & PIN stock audit – understand where devices are at any time
- identify the entry of potentially unauthorised devices into the hardware estate
- recognise device movements within store and the re-entry of units returning from repair
- identify devices that have repeatedly entered into the repair cycle
PED Patrol helps retailers meet the PED device management rules under the PCI DSS standards. PED Patrol offers protection against the introduction of unexpected devices into a monitored hardware estate. It assists in the identification of devices that repeatedly fail, and identifies locations that have a higher than average turnover of devices.