Discover Cegid Shopping, the new multi-device omnichannel POS

Cegid Shopping is a customer-facing mobile point of service solution for sales associates, part of the Cegid Retail Y2 suite of products for retail.

Cegid Shopping allows sales associates to manage sales, clienteling, product and inventory search, online and instore customer orders, click and collect and home delivery. It is available for mobile POS devices so is ideally suited to the needs of sales associates serving customers on the shop floor.

Intuitive, ergonomic and customisable, Cegid Shopping offers the perfect balance between function, usability and design. It integrates seamlessly into your team’s daily operations to simplify sales and management.

The attractive and responsive user interface makes it easy for sales associates to search for customer records, quickly find products to add to an order, capture customer feedback or create a wish list based on product recommendations. Staff can share products in a wish list or product recommendations with clients via email.

Cegid Shopping also offers sales associates the opportunity to view a timeline of activities of customer interactions – their purchase history and receipts, orders, reservations, details of outbound marketing and latest product suggestions. Customer data, such as the frequency of store visits, average basket size and lifetime value are also easily accessible.

Shopping’s user-interface and business process flow is easily customised to client requirements.

For advice and guidance on choosing POS systems, this article is a good place to start.