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“Retailing anywhere, anytime, any device”
Cegid Shopping allows sales associates to manage POS sales, clienteling, endless aisle, online and instore orders, click and collect and home delivery. It is available on fixed, mobile and smartphone devices, so is ideally suited to the needs of sales associates serving customers on the shop floor.
Intuitive, ergonomic and customisable, Cegid Shopping offers the perfect balance between function, usability and design. It integrates seamlessly into your team’s daily operations to simplify sales and management.
The attractive and responsive user interface makes it easy for sales associates to search for customer records, quickly find products to add to an order, capture customer feedback or create a wish list based on product recommendations. Staff can share products in a wish list or product recommendations with clients via email.
Cegid Shopping also offers sales associates the opportunity to view a timeline of activities of customer interactions – their purchase history and receipts, orders, reservations, details of outbound marketing and latest product suggestions. Customer data, such as the frequency of store visits, average basket size and lifetime value are also easily accessible.
Shopping’s user-interface and business process flow is easily customised to client requirements.
For advice and guidance on choosing POS systems, this article is a good place to start.
Maintain customer purchase history and accounts, view recommendations, orders, deliveries and rewards.
Access extensive digital catalogues, display company-wide stock availability, order in-store and arrange home delivery or pick up.
Give staff access to online services to help streamline customer experience. Manage orders, reservations and click and collect.