POS solutions and retail IT

Claire Joel, Head of IT

"French Connection have worked with the team at MWC Partners for over fifteen years, through two generations of POS systems. We continue to work with them, not only because we can rely on the consistent high quality of their services but also because we respect their professional judgement.

We know that we can trust MWC Partners to provide us with independent and impartial advice, to put our interests first, and to find solutions for those issues which other suppliers put in the 'too difficult' category."

Sue Graham, Head of IT

I have worked with the team at MWC Partners for many years, both at a strategic and at an operational level. What distinguishes MWC Partners from their competitors is their business philosophy and culture, they pride themselves on being responsive, practical and realistic.

They work within the customer's budget constraints, they do not re-invent solutions if they don't need to, and they are very aware of the pressures and time-constraints in the retail environment. They will happily focus on resolving the issue first and sorting out the paperwork afterwards. A refreshing and professional approach.

Willie Mould, Head of IT

"We recently re-engaged with the team at MWC Partners, having worked with them several years ago at Sanderson RBS Limited. We were delighted to see that they have maintained their focus on providing a pro-active, high quality and professional service to their customers.

Their knowledge, understanding and experience in the area of EFT, payment solutions and PCI give us confidence that our issues will be resolved quickly and efficiently, without any impact on trade. It’s great to be working with them again."

Daren Harris, Head of End User Support

"We've always felt that we were in safe hands. What I love about MWC Partners is they don't just want to put a plaster on something, they want to find out the cause of the problem because in the long run it helps us and it helps them. They've been exemplary at everything we've challenged them with. They always work tirelessly to find an answer to problems. Our experience has been fantastic so far and I don't see that changing."